"Manager Tip - Progressive Engagement" by shaun

Mon, 3 Mar 2008 06:15:00 EST

We believe group engagement is based on communication, trust and taking action. A Groupsite is a great tool for both meeting new people as well as learning new things about the people you already in contact with. Sharing information about yourself with the group helps them understand who you are and what you bring to the table.

We realize that not all groups have a deep level of trust among all of their members on day one. We also realize that time is a precious commodity. For both of these reasons, not everyone will take the time to complete every bit of their profile information and not everyone will tell their entire life story.

We believe in “progressive engagement”. Inviting people to continue to tel more f their story over time (as they become comfortable with the group, trust its members, and have something meaningful to share).

One way to help encourage this participation is to ask a few (not the Spanish Inquisition) questions when they first join the group through the use of our “Custom Profile Questionaire” feature.

Here’s how:

Select the “Manager” tab in your Groupsite. Then select “Custom Profile Questionnaire”. You will see the following screen. Click on “Add a question”.

The following screen will appear where you can type in your first question as well as decide what type of question it will be.

Here are the type of questions you can choose from:

You can add as many questions as you like and choose whether they are optional or required. When complete, simply choose the “Update” button at the bottom of the page.

These questions will now appear as part of the acceptance process when new members join your group. Their answers will appear on their Member Profile page (see below). Which makes their answers searchable as part of our general search function.

Additionally, if you select the “Members” tab, you will see that at the top you can “Filter by Group Q&A” which let’s you select any of your Custom Profile Questions and see which members share the same answers.

If you added these questions after people have been part of your group, they can always answer them whenever they choose under their “My Settings” tab.

Custom Profile Questions are a great way to invite your members to start telling their story which leads to communication, trust and engagement.

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"Manager Tip - Progressive Engagement" by shaun