"User Tip – Seek/Search and Ye Shall Find" by shaun

Fri, 1 Feb 2008 06:17:00 EST

Remember the Magic Eight-ball? We used to say it was always right (it was just the questions that were sometimes wrong).

Remember your teachers saying, “There are no stupid questions?”

I once saw a presenter who said there are 2 types of questions: “good questions” and “great questions”. He went on to say, “A ‘good’ question is one that I have an answer for. A ‘great’ question is one that I have a Powerpoint slide for.”

The best way to get answers from your Groupsite is to ask questions.

User Tip – Ask

One way to ask a question of your group is through a discussion forum. Simply select the “Discussions” tab, select the Forum that you feel best fits the general subject of your question and then click the “Create Topic” link to ask your question.

You can type your question as the “title” and elaborate within the “message” area.

Below the message area you have a few options such as “email me whenever a reply is posted to this topic” which will let you know when someone as feedback for you.

If your manager allows discussion blasts, you can choose to “email the entire group immediately” to expedite the conversation.

Before you know it, other members of your group will weigh in with their answers. Cool.

Maybe the question you have has already been answered by someone in the group before you even joined. How would you know that?

Easy.

Select the “Discussions” tab and look for the “search all forums” field.

Simply type what you are looking for and hit the return/enter key on your keyboard. Instantly you will see which discussion topics contain your key words.

In fact, did you know that this “search” capability is also available on the “Members” tab (so you can search members profiles easily) as well as the “Summary” tab which allows you to search throughout the entire Groupsite?

Even better, if you belong to more than one Groupsite (which most of our users do), from your CollectiveX Network view, you can search across all of your groups to find the answer you need.

Why not ask a question today and put the “collective intelligence” to work for you?

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"User Tip – Seek/Search and Ye Shall Find" by shaun